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ESR Team Administrator

Band 3

Main area
Band 3
Full time - 37.5 hours per week
Job ref
University College London Hospitals NHS Foundation Trust (UCLH)
£23,213 - £25,195 per annum inclusive
25/06/2019 23:59

At UCLH (University College London Hospitals NHS Foundation Trust) our success starts with you.

This is an exciting opportunity to join one of the largest and most successful Foundation Trusts in the UK with an international reputation and a tradition of innovation.

Based in the busy West End of London, we have a lively and vibrant working atmosphere, with quick and easy transport links to all our sites. Our size and resources enable us to offer a range of attractive benefits as well as unparalleled education and development opportunities for staff at all levels. This includes an extensive portfolio of academic and clinical courses and programmes ranging from ongoing personal development through to clinical excellence and leadership skills. UCLH prides itself on its investment in staff both in terms of developing career skills but also its commitment to staff health and wellbeing.

We have some new posts within the Workforce Intelligence Team at a band 3 to provide support to managers and employees over the phone, face-to-face and by email  with queries in relation to ESR (the electronic staff record system used by NHS organisations as their HR and payroll system). At UCLH managers use ESR to make changes regarding their team such as changing hours; and individuals use ESR to view their employment information including their payslip, home address and bank details. We also use ESR as a reporting tool to support the organisation make decisions. As the ESR Team Administrator you will be providing valuable help and advice to managers and employees use the system according to best practice, and so they can maximise its benefits.

You will enjoy working with and IT systems and possess excellent customer care skills. You might not have experience of ESR, but you will be someone who is curious about processes and understanding IT systems. You will need good attention to detail and be able to listen to manager’s and employees’ issues.

We are looking for applicants who are motivated, have good communication skills and have the ability to work on their own and as part of a team. Experience of working in a busy office environment would be beneficial – even better if you have ESR experience.

Please note: These posts are particular suited to people who want to work as a job share, or part-time.

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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Further details / informal visits contact

sara.lomax@nhs.net; tel: 0203 44 75756