Current opportunities 

UCH Hospital Patient Support Volunteer (Intensive placement)


Main area
3 days per week 10 am until 5/6 pm for 3 to 6 months
Within 10 am 6 pm Monday to Saturday
Job ref
31/03/2018 23:59

At UCLH (University College London Hospitals NHS Foundation Trust) our success starts with you.

We want you to come to UCLH, and stay at UCLH; all of our staff have been involved in developing our values.

We believe that UCLH is a better place for patients and staff alike. This is an exciting opportunity to join one of the largest and most successful Foundation Trusts in the UK with an international reputation and a tradition of innovation.

UCLH has two major strategic projects underway. On Grafton Way, we are building a facility which will be home to one of only two high energy NHS proton beam therapy centres, Europe’s largest centre for the treatment of blood disorders and a hyper modern surgery service.  Close by on Huntley Street we are developing the new Royal National ENT and Eastman Dental Hospitals. Replacing the current hospitals on Grays’ Inn Road, this development will mean we can provide multidisciplinary care to our dental and ENT patients in a modern environment. Our Grafton Way facility is due to open in 2020, with Huntley Street opening in 2019.

NHS staff survey results from 2016, UCLH has been named one of the ten best performing non-specialist trusts against the following statement: “If a friend of relative needed treatment I would be happy with the standard of care provided by this organisation”.


Volunteers are a key part of UCH, helping across all our sites and in different in-patient and outpatient roles. Having volunteers enables us to do more, whether that is time to spend with patients, or helping give our teams extra capacity. Volunteers are vital in helping the Trust deliver the highest quality healthcare possible to our many patients. Volunteering is also an excellent opportunity for people to give back to their local hospital and to help make a real difference.

This role is designed for people who are able to volunteer for three days a week to gain a general experience of patient facing volunteering at the hospital. Week by week your role would change as you help out in different outpatient and in-patient roles gaining experience of different parts of the hospital. This is a key role within Voluntary Services as this role helps us provide cover for when other volunteers are not able to come in, or be able to provide volunteers to support last minute or changing needs.

To thrive in the role we are looking for potential volunteers who are proactive, outgoing and good with people and can adapt quickly to new areas. It would be ideal for anyone who is currently out of work but wanting to gain NHS experience.

Please note how whilst this role would give you general experience of the hospital we are not able to provide any clinical experience or shadowing.

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Applicant requirements

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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Apply online now

Further details / informal visits contact

Shana de Silva

Voluntary Services Coordinator



If you have problems applying, contact