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Emergency Department Administrator

Band 3

Main area
Accident & Emergency
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
309-MB383-SA
Site
University College London Hospitals NHS Foundation Trust (UCLH)
Town
London
Salary
£21,168 - £24,052 per annum inclusive
Closing
20/02/2018 23:59

At UCLH (University College London Hospitals NHS Foundation Trust) our success starts with you.

We want you to come to UCLH, and stay at UCLH; all of our staff have been involved in developing our values.

We believe that UCLH is a better place for patients and staff alike. This is an exciting opportunity to join one of the largest and most successful Foundation Trusts in the UK with an international reputation and a tradition of innovation.

UCLH has two major strategic projects underway. On Grafton Way, we are building a facility which will be home to one of only two high energy NHS proton beam therapy centres, Europe’s largest centre for the treatment of blood disorders and a hyper modern surgery service.  Close by on Huntley Street we are developing the new Royal National ENT and Eastman Dental Hospitals. Replacing the current hospitals on Grays’ Inn Road, this development will mean we can provide multidisciplinary care to our dental and ENT patients in a modern environment. Our Grafton Way facility is due to open in 2020, with Huntley Street opening in 2019.

NHS staff survey results from 2016, UCLH has been named one of the ten best performing non-specialist trusts against the following statement: “If a friend of relative needed treatment I would be happy with the standard of care provided by this organisation”.

Emergency Department Administrator

Band 3

Full time – 37.5 hours per week on a shift basis covering a 24 hour period, 365 days a year

University College London Hospital (UCH)

UCH was built in 2005 and the Emergency Department is currently undergoing a £12m rebuild which will not only see the capacity increase but will make the department one of the most modern and fit for purpose in London. We have state-of-the-art facilities in a modern environment to treat minor injury patients, majors, resuscitation and a dedicated area for paediatrics, gynaecology, and psychiatric patients.

We take pride in offering patients a rapid and high-quality treatment and meet key performance targets. This is an exciting time for the department and for UCLH with a substantial rebuild underway, a plan to increase the medical, nursing and administrative workforce and progression of integrating our services with those in the community. The ED administrative team is key to delivering the service.

We currently have 2 exciting positions for dynamic individuals to join our administrative team working in the Emergency Department which is an extremely busy, diverse and fast moving environment.

Applicants must demonstrate:

  • excellent customer service skills
  • have proven experience of working in a busy customer facing role
  • proven administrative experience and excellent I.T. skills
  • must be flexible with working hours as there is a requirement to cover various shift patterns including weekend working and bank holiday working

In return, we can offer excellent training and development opportunities as well as a friendly, supportive and rewarding working environment.

PLEASE NOTE: Should we receive high numbers of applications, the advert will be closed immediately. Therefore, please ensure you complete your application as soon as possible.Holly Taylor

London Healthy workplaceNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationPositive about disabled peopleStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Disability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Apply online now

Further details / informal visits contact

Holly Taylor

General Manager

0203 4470058

If you have problems applying, contact

Telephone
0203 44 75036